Studio Etiquette & Policies
Services are scheduled by appointment only. To accommodate today’s busy lifestyle we do often have same day appointments available. However, to ensure that we are able to accommodate your preferred appointment times, we ask that you schedule with as much advance notice as possible.
We accept appointments for children under the age of 16 if they are accompanied by a parent or guardian during the service and have a parent or guardian signed waiver. Children 16-18 years old are required to have a parent or guardian signed waiver and are not required to be accompanied by a parent or guardian during the service unless requested by the therapist.
4 hours notice is required to cancel or reschedule an appointment.
Full payment is due at time of service. We accept cash, checks & credit cards (Visa, Master Card, Discover or American Express).
Please arrive 10-15 minutes prior to your first scheduled appointment. This allows you time to fill out our brief health intake form & enjoy our space for the first time without feeling rushed.
If you are late to your session you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedule we are generally unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled.
Gift cards may be purchased for any value amount and are redeemable for massage services only -no cash value. Core Massage Studio is not responsible for lost, stolen, unauthorized card use or damaged cards. Cards may be replaced if a valid card number can be provided. Replacement cards will be the value of the card at the time we receive your report of loss, card damage, or theft.
Please inform us at time of scheduling of any health conditions, allergies, special needs or concerns you have. Your safety is important to us & some services may not be appropriate for certain conditions.
This is a non-sexual massage. We are professional therapists. Any misconduct or inappropriate behavior will result in immediate termination of the session with full payment due and the authorities will be contacted immediately.